Driver Agreement

  • Home
  • Driver Agreement

CHILL OUT TRANSPORTATION FRANCHISING, LLC d/b/a Chill Out Ride, LLC INDEPENDENT DRIVER AGREEMENT

Effective Date: January 1, 2027
Version: 2.0

This Independent Driver Agreement (“Agreement”) is entered into between Chill Out Transportation Franchising, LLC d/b/a Chill Out Ride, LLC (“Company,” “Chill Out Ride,” “we,” “our,” or “us”) and the individual driver (“Driver,” “you,” or “your”) who has been approved to provide transportation services using the Chill Out Ride Driver Platform.

This Agreement establishes the rights and responsibilities of both parties and is intended to promote the safe, professional, and lawful operation of transportation services while protecting passengers, Drivers, the Company, and the public.

By creating a Driver account, accessing the Driver App, or accepting ride requests through the Chill Out Ride platform, you acknowledge that you have read, understood, and agree to be bound by this Agreement.

1. Independent Contractor Relationship

  • The Driver acknowledges that he or she is an independent contractor and not an employee, franchisee, partner, agent, joint venturer, or representative of the Company.

    Nothing contained in this Agreement shall be interpreted as creating an employer-employee relationship.

    The Driver shall have sole discretion regarding:

    • The days and hours worked.
    • Whether to accept or decline ride requests.
    • The route selected for each trip, subject to passenger requests and applicable laws.
    • Whether to provide services using competing transportation platforms.

    The Driver is solely responsible for:

    • Federal, state, and local taxes.
    • Self-employment taxes.
    • Business licensing.
    • Vehicle ownership costs.
    • Fuel.
    • Maintenance.
    • Insurance.
    • Registration.
    • Cellular service.
    • Operating expenses.

    The Company shall not provide employee benefits including:

    • Health insurance.
    • Workers’ compensation.
    • Unemployment insurance.
    • Retirement benefits.
    • Paid leave.
    • Overtime compensation.

2. Driver Eligibility Requirements

To remain eligible, Drivers must continuously satisfy the following minimum qualifications:

  • Be at least twenty-one (21) years of age.
  • Possess a valid driver’s license.
  • Successfully complete the Company’s background screening process.
  • Successfully pass a Motor Vehicle Record (MVR) review.
  • Maintain authorization to legally operate a motor vehicle.
  • Possess a smartphone compatible with the Driver application.
  • Maintain a vehicle meeting Company standards.
  • Maintain all licenses and permits required by applicable law.

Drivers shall immediately notify the Company if:

  • Their driver’s license expires.
  • Their license is suspended or revoked.
  • They receive a DUI, DWI, reckless driving conviction, or other serious traffic offense.
  • They are arrested or charged with an offense that may affect eligibility.
  • Their insurance lapses.
  • They change vehicles.

Failure to disclose these events may result in immediate suspension.

3. Background Screening

The Company may conduct background investigations before approval and periodically thereafter.

Screenings may include:

  • Criminal history.
  • Sex offender registry.
  • Motor Vehicle Record review.
  • Identity verification.
  • Driving history.
  • Sanctions or exclusion databases where permitted by law.

The Company reserves the right to suspend or deactivate any Driver who no longer satisfies Company safety standards.

4. Vehicle Requirements

Vehicles used on the Platform must:

  • Be legally registered.
  • Display current registration.
  • Be insured at all times.
  • Meet all federal, state, and local inspection requirements.
  • Have no unrepaired safety recalls that prohibit lawful operation.
  • Be mechanically safe.
  • Maintain working brakes, steering, suspension, tires, seat belts, lights, mirrors, windshield wipers, horn, and airbags.
  • Maintain a clean and sanitary passenger compartment.

Drivers shall inspect their vehicles before each operating day.

The Company may require photographs or physical inspections at any time.

5. Insurance Requirements

Maintaining continuous insurance coverage is a material condition of participation on the Chill Out Ride platform.

Drivers shall maintain, at their own expense:

  • Automobile liability insurance meeting or exceeding all legal minimum requirements.
  • Any rideshare, Transportation Network Company (TNC), commercial automobile, taxi, or for-hire endorsement required by applicable law or the Driver’s insurer.
  • Any additional coverage required by applicable law or Company policy.

Drivers shall provide:

  • Proof of insurance before activation.
  • Updated insurance documentation before policy expiration.
  • Immediate notice of any cancellation, lapse, suspension, or material change in coverage.

Drivers shall not provide transportation services while uninsured.

The Company reserves the right to verify insurance directly with insurance carriers or authorized agents where permitted by law.

Failure to maintain insurance shall result in immediate suspension until satisfactory proof of coverage is received.

Nothing in this Agreement guarantees that the Company provides insurance coverage for the Driver. Any insurance maintained by the Company is governed solely by the terms, conditions, exclusions, and limits of the applicable insurance policy.

6. Safety Standards

Safety is the Company’s highest operational priority. Drivers are responsible for operating their vehicles in a safe, professional, and lawful manner at all times while logged into the Chill Out Ride Driver Platform or providing transportation services.

Drivers agree to:

  • Obey all federal, state, and local traffic laws.
  • Wear seat belts at all times while operating the vehicle.
  • Require passengers to wear seat belts where required by law.
  • Never operate a vehicle while impaired by alcohol, illegal drugs, controlled substances, or any medication that affects safe driving ability.
  • Never engage in reckless, aggressive, or unsafe driving behavior.
  • Exercise reasonable care and good judgment while transporting passengers.
  • Maintain awareness of surrounding traffic, road conditions, pedestrians, and passenger safety.
  • Refuse or discontinue rides whenever operating the vehicle would create an unreasonable safety risk.
  • Maintain a professional and courteous relationship with passengers.
  • Immediately report any accident, safety concern, passenger incident, or vehicle issue affecting safe operations.
  • Obey all traffic laws.
  • Wear seat belts.
  • Require passengers to wear seat belts where required.
  • Never operate while impaired by alcohol or drugs.
  • Never text while driving.
  • Avoid distracted driving.
  • Exercise reasonable care at all times.
  • Refuse rides when fatigued or otherwise unable to drive safely.
  • Drivers shall immediately discontinue providing services whenever operating the vehicle would create an unreasonable safety risk.

Drivers shall immediately discontinue providing services whenever operating the vehicle would create a safety risk.

6.1 Distracted Driving Policy

Chill Out Transportation Franchising, LLC d/b/a Chill Out Ride, LLC maintains a strict zero-tolerance policy regarding distracted driving. Drivers must remain fully attentive to the safe operation of their vehicles while logged into the Chill Out Ride Driver Platform and while providing transportation services.

Distracted driving includes any activity that diverts a driver’s attention away from operating the vehicle safely, including visual distractions, manual distractions, or cognitive distractions.

Drivers are prohibited from:

  • Texting, typing, reading, or responding to text messages while driving.
  • Sending or reviewing emails while operating the vehicle.
  • Using social media applications while driving.
  • Browsing the internet while the vehicle is in motion.
  • Watching videos, streaming content, or engaging in non-driving-related electronic activity.
  • Holding or manually operating a mobile phone while driving when prohibited by applicable law.
  • Taking photographs or videos while operating the vehicle.
  • Entering addresses, changing navigation settings, or interacting with electronic devices while the vehicle is moving.
  • Engaging in any activity that reduces attention to safe vehicle operation.

Drivers may use:

  • The Chill Out Ride Driver Application.
  • GPS navigation systems.
  • Hands-free communication features.

However, all electronic device use must comply with applicable laws and must never interfere with safe driving.

Drivers must safely pull over and park in a lawful location before:

  • Responding to phone calls or messages.
  • Updating navigation information.
  • Reviewing trip details.
  • Troubleshooting the Driver Application.
  • Performing any activity requiring attention away from driving.

Drivers shall also avoid other distractions, including but not limited to:

  • Eating while driving.
  • Grooming while driving.
  • Adjusting personal devices while the vehicle is moving.
  • Handling paperwork or other materials while operating the vehicle.
  • Wearing headphones or earbuds that prevent awareness of traffic conditions, passengers, emergency vehicles, or other safety-related situations.

Any complaint, report, evidence, or investigation involving distracted driving may result in review by the Company.

Confirmed violations of this Distracted Driving Policy may result in:

  • Driver counseling or safety review.
  • Temporary suspension of platform access.
  • Additional safety training requirements.
  • Permanent removal from the Chill Out Ride Driver Platform.
  • Termination of this Agreement.

The Driver acknowledges that distracted driving creates a significant safety risk to passengers, pedestrians, other motorists, and the Driver. Compliance with this Distracted Driving Policy is a material condition of maintaining access to the Chill Out Ride Platform.

7. Accident Reporting

Drivers shall report any accident involving a trip accepted through the Platform immediately after ensuring emergency services have been contacted, if necessary.

Drivers shall notify:

  • Emergency responders when appropriate.
  • Their automobile insurer.
  • The Company through the Driver App or emergency reporting procedures.

Drivers agree to cooperate fully with investigations conducted by insurance carriers, governmental agencies, or the Company and to preserve relevant records, photographs, and witness information.

Failure to timely report an accident may result in suspension or termination.

8. Driver Conduct

Drivers shall:

  • Treat passengers respectfully.
  • Maintain confidentiality of passenger information.
  • Refrain from discrimination or harassment.
  • Avoid abusive, threatening, or violent conduct.
  • Comply with all applicable laws and Company policies.

The Company maintains zero tolerance for violence, harassment, impaired driving, fraud, or criminal conduct while using the Platform.

9. Suspension and Termination

The Company may suspend or terminate access to the Platform immediately for reasons including, but not limited to:

  • Expired insurance.
  • Expired driver’s license.
  • Unsafe driving.
  • Fraud or misrepresentation.
  • Failure to maintain required documentation.
  • Serious passenger safety complaints.
  • Criminal conduct affecting eligibility.
  • Violation of this Agreement.

Nothing in this Agreement limits the Company’s right to protect passengers or the public by taking immediate action when safety concerns arise.



10. Indemnification

To the fullest extent permitted by law, the Driver agrees to defend, indemnify, and hold harmless Chill Out Transportation Franchising, LLC d/b/a Chill Out Ride, LLC and its officers, members, managers, employees, affiliates, successors, and assigns from claims, damages, losses, liabilities, judgments, costs, and reasonable attorneys’ fees arising out of:

  • The Driver’s negligence or misconduct.
  • Breach of this Agreement.
  • Failure to maintain required insurance.
  • Violation of applicable laws.

This provision does not require the Driver to indemnify the Company for losses resulting solely from the Company’s own negligence or willful misconduct.



11. Governing Law, Dispute Resolution, and Acknowledgment

This Agreement shall be governed by the laws of the state in which the Driver primarily provides transportation services, except where superseded by applicable federal law.

By creating a Driver account, logging into the Driver App, or accepting ride requests through the Platform, the Driver acknowledges that they have read, understood, and agree to comply with this Agreement and all future updates communicated by the Company.

If the Driver does not agree to these terms, the Driver must discontinue use of the Platform immediately.