5807 W 63rd St, Chicago, IL 60638, United States
Effective Date: January 1, 2027
Version: 2.0
Welcome to Chill Out Ride, a transportation technology platform operated by Chill Out Transportation Franchising, LLC d/b/a Chill Out Ride, LLC (“Company,” “Chill Out Ride,” “we,” “our,” or “us”).
These Terms & Conditions (“Terms”) govern your access to and use of:
By accessing, downloading, registering for, or using the Chill Out Ride Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms.
If you do not agree with these Terms, you must discontinue use of the Platform immediately.
For purposes of these Terms:
“Platform” means the Chill Out Ride mobile application, website, software, technology systems, and related services.
“Company” means Chill Out Transportation Franchising, LLC d/b/a Chill Out Ride, LLC.
“Customer” or “Passenger” means an individual who uses the Platform to request or receive transportation services.
“Driver” means an independent contractor approved to provide transportation services through the Platform.
“Ride Services” means transportation services arranged between Customers and Drivers through the Platform.
“User” means any person accessing or using the Platform.
Chill Out Ride provides a technology platform designed to connect Customers seeking transportation with independent Drivers who provide transportation services.
The Company’s role is limited to providing technology and administrative services, including:
Chill Out Ride does not directly provide transportation services through employees.
Drivers using the Chill Out Ride Platform are independent contractors and are not employees, agents, partners, or representatives of the Company.
Drivers are responsible for:
Nothing in these Terms creates an employment, partnership, agency, or joint venture relationship between Chill Out Ride and any Driver.
To use the Platform, you must:
Users may not:
Users are responsible for maintaining the confidentiality of account credentials.
You agree to:
You are responsible for activity occurring through your account unless caused by the Company’s negligence or unauthorized access reported promptly.
Subject to compliance with these Terms, Chill Out Ride grants users a limited, non-exclusive, non-transferable license to access and use the Platform for lawful purposes.
Users may not:
Users agree to use the Platform responsibly and respectfully.
Users shall not:
The Platform may use third-party payment processors to facilitate transactions.
Users authorize:
Payment services may be subject to additional terms provided by third-party providers.
By creating an account, users consent to receive communications related to:
Communications may occur through:
Users may manage communication preferences subject to required service communications.
Chill Out Ride collects, uses, and protects personal information in accordance with applicable privacy laws and the Company’s Privacy Policy.
Information may be used for:
All Platform content, including:
are owned by or licensed to Chill Out Transportation Franchising, LLC d/b/a Chill Out Ride, LLC.
Users may not use Company intellectual property without written authorization.
Chill Out Ride works to maintain reliable Platform availability but does not guarantee uninterrupted access.
The Platform may be unavailable due to:
The Company may:
The Company may discontinue features when necessary for business, legal, or safety reasons.
To the maximum extent permitted by law:
To the maximum extent permitted by applicable law, Chill Out Transportation Franchising, LLC d/b/a Chill Out Ride, LLC shall not be responsible for indirect, incidental, special, consequential, or punitive damages arising from use of the Platform.
Nothing in these Terms limits liability that cannot legally be limited.
To the extent permitted by law, users agree to defend, indemnify, and hold harmless Chill Out Transportation Franchising, LLC d/b/a Chill Out Ride, LLC and its officers, members, managers, employees, affiliates, and representatives from claims arising from:
Chill Out Ride may suspend or terminate accounts for:
The Company may take immediate action when necessary to protect users, Drivers, or the public.
Any dispute arising from these Terms shall be resolved in accordance with applicable law.
Where permitted by law, disputes may be resolved through binding arbitration rather than court proceedings.
Users agree that disputes shall be resolved individually and not as part of a class action proceeding where legally permitted.
These Terms shall be governed by applicable laws of the jurisdiction where the Company operates, except where federal law applies.
The Company may update these Terms periodically.
Updated Terms may be communicated through:
Continued use of the Platform after changes become effective constitutes acceptance of the updated Terms.
By creating an account, accessing the Platform, or using Chill Out Ride services, you acknowledge that:
Electronic acceptance shall have the same effect as a written signature where permitted by law.
Chill Out Transportation Franchising, LLC
d/b/a Chill Out Ride, LLC
Email: Ride@ChillOutRide.com
Phone: +1 (617) 381-1111
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